Field Notes, Healdsburg

Healdsburg Store Closing: FAQ

Healdsburg Store Closing

It is with great sadness that we announce that our Healdsburg store is closing at the end of December 2018. Our last full day operating the Café and Fermentation Bar, Larder and Pantry, Housewares and Garden will be Monday, Dec. 31. We will be open daily from 8am to 6pm until then.

We will reopen briefly in 2019 on January 9th to 27th just for Coffee Bar service and for customers to shop our retail floor. Our online store operations at will remain unchanged.

Closing the Healdsburg store was a hard decision for owners Doug Lipton and Cindy Daniel to make. “After much consideration and experiencing a tough retail year following the 2017 Sonoma County fires, we have made the very difficult decision to close the Healdsburg brick-and-mortar version of SHED,” Doug said.

Cindy adds, “We’re proud of what we’ve accomplished with our community and thankful to the residents of Healdsburg who have been so supportive over the past five-and-a-half years. We are truly grateful for our incredible employees who have been integral to creating and sharing all aspects of SHED with visitors and customers.”

Healdsburg SHED opened in April 2013 to celebrate good farming, good cooking, and good eating. That ethos and the products that support it will remain online. Only the Healdsburg brick-and-mortar business will shutter.

Change brings questions. We’ve tried to anticipate some of yours here. 

I have tickets for an event in 2019. Will the event still be held?

No, all of the public events in our Modern Grange for 2019 have been canceled. You should have been contacted by now and given a full refund. Our apologies for the inconvenience!

I had been planning to host a private event at Healdsburg SHED in 2019. Will you be able to accommodate me?

We’re sorry, but all private events scheduled on or after Feb. 1, 2019, are canceled. Our events manager will be in touch to refund any deposits or other monies as appropriate and to make recommendations to help you rearrange your event elsewhere.

I have a SHED gift card. Will it still be honored?

Absolutely! Physical gift cards are available for in-store redemption through Dec. 31, 2018. If you have a remaining gift card balance, it will be transferred to a digital store credit and available for online use after Feb. 15, 2019.

If you have an online SHED gift card, please continue to simply shop online with us. While our brick-and-mortar Northern California store will close, our online store will remain stocked and open.

I’ve ordered holiday gifts from your store for out-of-town friends and relatives. Will those gifts still be shipped and delivered?

Yes! If you bought your gifts from our Healdsburg store and arranged to have them shipped, they will be unaffected by our change. Gifts purchased online will be unaffected by the Healdsburg store’s closure.

What if a gift I give needs to be returned? Can the recipient handle this via your website when your Healdsburg store is closed?

Of course. We will accept gift returns for an online store credit, and all other general product returns within 14 days of receipt of the item. Unless your item has been received damaged or broken due to misshipment and packaging, we do not at this time cover the cost for return shipments.

I have reservations for your Café in December. Will they be honored?

We look forward to welcoming your party to our Café in December. All operations will remain active through the end of business on Monday, Dec. 31.

I have reservations for your Café after December 2018. Will they be honored?

Our Café will close permanently after service ends on Dec. 31, 2018. Reservations for 2019 are suspended. Our apologies for the inconvenience. Please give us a call if you’d like suggestions for other places to dine in Healdsburg. Our community is fortunate to have excellent eateries at every price point.

I love the fresh selections in your produce section. Where will I be able to find this kind of food now?

Thank you for wanting to support farmers! It’s so important to us. Locally, the Santa Rosa Original Certified Farmers’ Market at the Luther Burbank Center for the Arts is year-round, rain or shine, on Wednesday and Saturday mornings until 1pm. Our own beloved Healdsburg Farmers’ Market runs  Saturdays, May 5-Nov. 24, 2019, at the parking lot across from our store and on Tuesdays, from May 29, 2019, on the Healdsburg Plaza.

I purchased just two settings of your stoneware dinnerware for my son and his new wife, intending to add to their set over the years. Will I still be able to find it?

Yes! In addition to our carefully curated retail collection from around the world, we will continue to offer such legacy and proprietary merchandise as the SHED dinnerware set and our Pantry line of house-made spices and salts.

I have enrolled in your registry and my wedding isn’t until June of 2019. Will my guests be able to shop our requested items?

Congratulations on your upcoming nuptials! And worry not: Our registry already lives online and nothing about it will change.

How will I know when you have new items or have a sale or otherwise update your online inventory?

Please sign up for our newsletter. We’ll keep you apprised of sales and new items and you can make purchases directly from the links within it.

I’ve always enjoyed your blog posts and recipes, interviews and profiles. Will those go away, too?

We love our blog and Learn sections, too! Education is an incredibly important component of what we do, and we are committed to continuing to create fresh content for our website. Subscribing to our newsletter will alert you to new posts.

Have a question we haven’t anticipated? Email us and we’ll do our best to get it answered!

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  1. Vesna Breznikar

    SOOOOO sorry to see you leave !
    What will happen to the building ? Has it been sold, will it be a similar venue ?
    Good luck on your new endeavors and
    Thank You! for creating such an iconic space.
    You will be sorely missed !

  2. Scott

    I’m going to miss all of your deliciousness: pates and terrines, fried chicken, brilliant salad, amazing larder and litte french breakfast pastries! Be well and good luck.


    Oh wow, this makes me so sad! Your store/restaurant was like no other. Truly the best food, products and display I’ve ever seen – and I get around!
    All the best in the New Years.

  4. Merrilyn

    Like so many others in town I’m shocked and saddened. I will miss the in store shopping and dining, (the best coffee and pastries in the morning). Perfect place to bring out of town guests for lunch. Attending your events has made me feel connected to things that really matter. You’ve been a class act!

    You mentioned being effected by the slowdown after th SR fires. Does your decision to close SHED offer important lessons for other Healdsburg businesses in the community, especially those who rely on tourism? Thank you for any insight you may share.

  5. Demaris Brinton

    Cindy and Doug, as you said, you should be very proud of what you did. Shed is special, the building itself a lovely inspiring space, each product both edible and inedible, so carefully chosen and presented. I live far away but enjoy your newsletter and the visual feast of all you offer online and in store. I’m glad your online store is continuing and that you and Doug will continue farming and maybe spending some well-deserved downtime at home.

  6. Monica

    So very sorry to see you close. You will be very missed. But I am glad that you will be keeping the on-line side of your business going.
    I am already subscribed to your newsletter, so I will be kept posted on what is new with you. The very best of luck for your future plans and many blessings.

  7. Carrie Schei

    So sad to hear this news. I LOVE SHED!!! Such a wonderful store and a true gem in the retail world. I will miss your wonderful displays and fabulous foods, but will continue to shop online. I will truly miss the special experience that you created. All the best to you in the future.

  8. Kevin Feldman

    Very sad to hear the news – I REALLY appreciated how SHED supported
    various community activities; from H-burg Jazz Festival, to Literary events, to Bee Keeper meetings and so much more… you’ve both been such a major community asset – the SHED will be sorely missed.

  9. Miranda

    I am so sad to hear this news. My family and I come to healdsburg for the Shed. The Shed has such a great business model and offerings. I will always hope to find a place like this again.

  10. Chris Kitze

    We were shocked and saddened by this news, but we understand how difficult it is to run an operation like SHED. We’re going for lunch every day we can. We hope to see Doug around town and wish him well. Thank you for all the great memories to the entire SHED team!

  11. Glenn & Lynda Maker

    I am from Sydney Australia and I first visited your store a couple of years ago with my husband. As a home wares store owner myself I was overwhelmed with the essence of Shed. It was stunning. We have returned a number of times since, a destination I always try to fit in and most recently we enjoyed a wonderful reunion lunch with our two travelling sons. What sad news I have just read. The best of luck with your new adventures, you have a wonderful gift.

  12. suzanne

    Very saddened to hear you are closing. Once each week, usually on Sunday, I would drive from Sebastopol to Healdsburg to have breakfast at your café. It has been a weekend tradition for me, my family and any visiting friends for some time. Since I do not care for shopping online–at least not until I have seen, touched, asked questions, etc. what I am purchasing–I will say my goodbye now. You and yours were loved and appreciated by me and mine…

  13. Elaine White

    So, so bummed. SHED was my number one destination point every time I ventured to Healdsburg… a monthly excursion at a minimum.
    Loved the early morning coffee and goodies… plus your inventory in all areas was exceptional. Not sure it will translate to an online format.
    Hope at some point you will make it back to new local location!

  14. Jesika

    Very bummed when I heard this. As a local and a regular, you will be missed! Your cafe, deli and coffee bar were my number 1 destinations especially with out of town guests. Please open another cafe! I hope something besides a winery takes over the building.

  15. Emily Galusha

    Our first visit to SHED was a walk-by when it was under construction. Then we started coming to Healdsburg for initially a week, then two weeks, finally 6 weeks to escape frigid Minnesota. Our routine included a first lunch as soon as we got to town, at SHED, and stocking up on cheeses, meats, bread, whatever looked tasty. It was a regular lunch stop for us, whether with other northern visitors or just us.
    It was the single most seductive retail setting I’ve experienced—and the food and service were terrific. I’m sure that whatever replaces it in your lives will be just as well-conceived and executed.

  16. Kerry Reynard

    Saddened. Your fine establishment is unique & will be missed. Thank you, Doug, for going out of your way to accommodate me with regard to the large Italian casserole we had fallen for! All the best wishes for your future endeavors.
    P.S. Love to shop the Shed online!!

  17. Nora Reynolds Lerer

    Simply The best of everything. Your classes, your newsletters, your food, your gift items, and your family of wonderful personel. Truly something that will be sorely missed.
    Thank you Doug and Cindy for sharing your vision. You are amazing!

  18. Amy Bilodeau

    I am so sad to see you close!

    I treasure my road trips up there from SF and making some amazing memories!

    *40th bday celebration was epic
    *Valentines day chocolate making class
    *Weekend brunch
    *Eating wayyyy too much, then hitting up the cafe for the ride home!
    *the BREAD!!!

    I will really miss this California gem!

    Thank you for inspiring my senses

  19. steve

    How is this possible!? I thought you folks were doing great (?) . Best deli counter and breakfast I have every experienced. So very sorry to see you go. Perhaps you can open a (much) smaller coffee/brunch place that you sustain?

  20. Karen Sharp

    So sad to see you go! We loved eating at the cafe and shopping at the store whenever we came to Healdsburg. A really special place that will be missed!

  21. Lesli Lee

    Have loved spending time at the Shed since early 2013 when introduced to you by Bay Nature Institute. Like so many others, we are sad to see the store and cafe close, and will miss the light-filled deliciousness, and community education and inspiration your team created there! Truly a special place! So glad to hear your online store will continue. We have subscribed to your newsletter for years and look forward to hearing how you continue to share the beauty of the land and community in your next endeavors. Lesli Lee and Bruce Hartsough

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